To Our Customers,
We continue to safeguard our employees’ health while ensuring consistently high levels of service to you. We continue to be up and running at 100% levels.
Being sensitive to the predicament of many businesses, we have maintained a low-key and our usual professional, “no-noise” approach during this difficult period. Nevertheless, which was unexpected, our recovery rates reached decade-high percentages in the First Quarter, which we attribute to the extraordinary Federal PPP loans that kept companies afloat and even succeeding.
Many operations are still remote but slowly coming back to the office. Due to extra training, monitoring, and updated technology, our client performance during 2020 exceeded 2019, and 2021 is shaping up even better.
Our systems are built from the ground up for 24×7 secure access to our systems, including monitored voice. Our cloud data centers are secure, redundant, and they will continue to be supported by professional engineering and operations teams.
Lastly, if you haven’t already, you need to restart your collection activities or risk ending at the bottom of the payment pile. Small companies are slowly getting back to normal and large companies continue doing business as usual.
As always, we are here to help and are fully ready to serve you as needed.