To Our Customers,
With the COVID-19 situation, we have actively taken steps to safeguard the health of our employees, mitigate the spread of the virus in our communities, while ensuring the continuity of our operations and maintaining consistently high levels of service to you.
To support our employees, we have shifted almost all operations to remote working and limiting those working on-site at our locations to only team members providing essential services. Our web technologies are built for 24×365 access anywhere, and so it is possible to maintain services without losing a step. Your day-to-day contacts and interactions with us will remain unchanged. We are fully operational.
Our systems are built from the ground up to allow secure remote access to our infrastructure for our team members and customers, including voice support. Our cloud data centers are secure, fully redundant, and they will continue to be monitored and supported by professional engineering and operations teams.
Lastly, you need to restart your collection activities, or risk ending at the bottom of the pile. Small companies have received their CARES Act proceeds, the economy is starting to get back on track, and large companies continue doing business.
As always, we are here to help and are fully ready to serve you as needed.