To Our Customers,
With the developing coronavirus (COVID-19) situation worldwide, we have actively taken steps to safeguard the health of our employees, mitigate the spread of the virus in our communities, while ensuring the continuity of our operations and maintaining consistently high levels of service to you.
To support our employees, we have shifted almost all operations to remote working and limiting those working on-site at our locations to only team members providing essential services. Our web technologies are built for 24×365 access anywhere, and so it is possible to maintain services without losing a step.
Your day-to-day contacts and interactions with us will remain unchanged.
Our systems are built from the ground up to allow secure remote access to our infrastructure for our team members and customers, including voice support. Our cloud data centers are secure, fully redundant, and they will continue to be monitored and supported by professional engineering and operations teams.
Before the pandemic, many of our services were already being delivered remotely without compromise to quality, efficacy, or performance, and our services team remains committed to providing an excellent customer experience.
We are confident in our ability to serve your business during this challenging time. We continue to review updates from the government and public health organizations, adjusting operations as needed, and we will provide updates when appropriate. We appreciate your continued trust and partnership as we navigate through this situation together.
As always, we are here to help and are fully ready to serve you as needed.