In today’s challenging economic environment, businesses of all sizes grapple with cash flow disruptions. Collecting payments within agreed-upon terms becomes increasingly difficult, especially from commercial clients. To maximize your collection efforts and stabilize cash flow, it’s critical to reassess your collection strategy—including partnering with a third-party collection agency like Leib Solutions. Timely referrals to a specialized agency can boost recovery rates, reduce operational costs, and keep your business financially healthy. Learn more about our commercial collection services to see how we can help.

Is Partnering with a Collection Agency a Failure—or a Strategic Win?

Relying on a collection agency isn’t a sign of defeat for your team. A certain percentage of accounts—particularly in B2B settings—inevitably become delinquent, no matter how diligent your efforts. When internal collectors hit a wall, continuing to chase these accounts often leads to diminishing returns. That’s where a timely referral to a commercial collection agency becomes a smart, proactive move.

Holding onto past-due accounts too long pulls focus away from high-value customers and profitable balances. Pursuing chronic non-payers drains resources and morale. By entrusting difficult cases to experts like Leib Solutions, your team can prioritize the accounts that drive revenue, rather than wrestling with long-overdue debts. The data is clear: the longer an account lingers past due, the harder it is to collect. After nine months, recovery odds often drop near zero. Explore our debt recovery process to understand how we tackle overdue accounts efficiently.

Key Insight: Uncollected debts don’t just hurt your bottom line—they push delinquent customers to competitors. Integrating a collection agency into your workflow isn’t just practical; it’s essential for protecting your business.

Strategic Considerations for Collection Agency Referrals

1. Focus Internally on Early Wins: Use your internal team for accounts 10 to 90 days past due. These represent 95% of your cash flow and deliver the highest return on effort.
2. Act Swiftly After 90 Days: Waiting beyond 90 to 120 days to refer an account is a gamble that rarely pays off. Early intervention by a collection agency yields better results.
3. Leverage Agency Impact: Referring an account to a third party signals urgency to debtors, especially when their credit standing is at stake.
4. Cost-Effective Recovery: Agencies like Leib Solutions operate on a contingency basis—our fees are tied to successful collections, aligning our success with yours. Check out our contingency fee structure for details.
5. Tailored Tactics: We adapt our approach—diplomatic for clients you want to retain, assertive for habitual late payers—based on your goals.

When Should You Refer a Debt to Leib Solutions?

Timing is everything in commercial debt recovery. Consider these triggers for referral:

1. The account is 90+ days past due.
2. The debtor breaks payment promises, dodges contact, or becomes unresponsive.
3. The customer signals financial distress.

Your clients prioritize payments based on pressure and necessity. If you’re not collecting, you’re slipping down their list—and losing future business. Leib Solutions steps in to reclaim your priority status. Read our guide on when to refer a debt for more insights.

What Sets Leib Solutions Apart as Your Commercial Collection Partner?

Not all collection agencies are equal, especially in the complex world of B2B debt. When choosing a partner, look for these qualities—ones we proudly embody at Leib Solutions:

1. Professional Standards: Membership in the International Association of Commercial Collectors (IACC) ensures we adhere to a strict code of ethics and legal compliance.
2. B2B Expertise: Commercial collections demand specialized skills. As a dedicated commercial bad debt agency, we understand the nuances of business-to-business recovery.
3. Proven Longevity: With years of experience, we bring a track record of stability and success. Learn more about us.
4. Open Communication: Our management team is accessible—before you place accounts and throughout the process—to ensure alignment with your needs.
5. Results That Speak: We deliver consistent recovery rates while maintaining competitive, market-standard contingency fees.
6. Trusted Reputation: Positive client feedback on platforms like Google reflects our commitment to quality and reliability. See what our clients say in our testimonials.

Optimize Your Workflow with Leib Solutions

Cash flow is the lifeblood of your business, and uncollected commercial debts threaten its vitality. By integrating Leib Solutions into your collection workflow, you gain a partner with the expertise to recover what’s yours—efficiently and professionally. Don’t let overdue accounts derail your success. Contact us today to learn how we can strengthen your cash flow and protect your bottom line.