Insights
Why You’re Not Getting Paid (Yet): The Impact of Institutional Budget Cycles on Receivables Collection
Bureaucracy, Not Bad Debt Unlike commercial buyers who can cut a check when they want, institutions operate on rigid fiscal calendars that govern when and how payments can be made. Your receivable might be clean, approved, and even scheduled for payment—but still sit unpaid for weeks or months. Understanding these cycles is critical to collecting...Read more→
11 Trends in Credit Automation
Here are 11 trends you need to know about the future of credit decision automation; many of these are already available in a best-of-class risk management platform. Using Artificial Intelligence (AI), and Robotic Process Automation to replace manual tasks and improve accuracy in B2B credit checking, the best systems can revolutionize the credit approval process for...Read more→
Best Practices for Credit and Collections
Best Practices to Include in our Credit and Collections processes include All employees need to understand the mission and objectives of the credit department, so they deliver a consistent message to customers and properly represent the “culture” of your organization. Just as with customer service, the mission of the credit department has to be to...Read more→
Things to Consider When Hiring a Collection Agency
Every company needs a collection agency, since there will always be customers that default or who will not pay under the normal terms. Here are some ideas for your consideration when choosing an agency. If you are B2B you must select a “commercial” bad debt collection specialist, as they have experience dealing with corporate debt...Read more→